SIMCOAI API

Put your SIMCOAI account on your website.

Every plan includes secure API access for website live chat, support intake and approved business workflows using the same SIMCOAI knowledge and controls.

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SIMCOAI API
sk_simco_live_••••••••••••Active

Customer asks on website

SIMCOAI checks business context

Answer, capture or escalate

Included with every plan

Build website experiences around your SIMCOAI account.

The API is for companies that want SIMCOAI outside the dashboard: live chat widgets, customer support forms, internal tools and workflow triggers.

01 / Live chat

Website AI chat

Connect a website chat widget to SIMCOAI knowledge, memory and support capture.

02 / Support intake

Structured requests

Turn website questions into conversation logs, bookings, refund requests or escalations.

03 / Knowledge

Business-grounded answers

Use approved services, FAQs, policies and operating rules as the source of truth.

04 / Account scope

Tenant isolation

Keys are designed to stay scoped to the business that generated them.

05 / Controls

Plan-aware actions

API access follows the same plan limits and permissions as dashboard workflows.

06 / Audit

Logged activity

Requests should be attributable to a key, account, endpoint, IP and outcome.

Developer surface

Simple endpoints. Server-side enforcement.

Website code should call your own backend or a protected SIMCOAI widget endpoint. Secret keys must never be exposed in browser JavaScript.

  • Secret keys shown once in dashboard
  • Stored as server-side hashes, not plaintext
  • Scopes for chat, conversations, knowledge and escalations
  • Rate limits per key and per business account
  • Rotation and revocation without deleting account history
POST /v1/chat
Authorization: Bearer sk_simco_live_...
Content-Type: application/json

{
  "channel": "website",
  "visitor": {
    "email": "customer@example.com"
  },
  "message": "Do you have appointments today?"
}
POST /v1/chatAsk SIMCOAI a website visitor question.
POST /v1/conversationsCreate a support conversation record.
GET /v1/knowledge/searchSearch approved business knowledge.
POST /v1/escalationsEscalate a sensitive or urgent request.
Secure key system

One account. Multiple keys. Clear boundaries.

Each business should be able to create separate keys for website chat, internal tools and server integrations. Compromised keys can be revoked without disrupting the rest of the account.

  • Live and test key prefixes
  • Key names for each integration
  • Last used timestamp and IP metadata
  • Optional expiry dates
  • Granular scopes and rate limits
Explore integrations
Website live chat

Give customers a fast answer without sending them away from your site.

The API can power a lightweight chat experience that uses the same SIMCOAI business profile, approved knowledge and escalation rules as the dashboard.

01

Visitor starts chat

Your website collects the question and passes it to SIMCOAI through a protected integration.

Website
02

SIMCOAI checks context

The response is grounded in business knowledge, policies, memory and enabled permissions.

Context
03

Action is controlled

The backend decides whether the API key, plan and account can create the requested outcome.

Secure
04

Team sees the result

Conversations, escalations and support records remain visible inside the SIMCOAI account.

Logged
The SIMCOAI API approach

Useful by default, locked down by design

01Included

Every plan gets API access subject to plan usage limits.

02Scoped

Keys belong to one business account and permitted capabilities.

03Audited

Usage should be rate-limited, logged and revocable.

Build with SIMCOAI

Launch website AI support from the account you already manage.

Use SIMCOAI for live chat, support capture and controlled business workflows.

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