Complete Platform Features

Everything included in SIMCOAI.

SIMCOAI combines AI customer support, automation, voice AI, business management and workflow systems into one platform.

AI Receptionist

AI-powered front desk automation

AI Customer Support

Instantly respond to customer questions with business-trained AI.

AI Phone Answering

AI voice workflows for handling calls and collecting customer details.

Business Knowledge Training

Train the AI using policies, FAQs, products and company information.

24/7 Availability

Never miss customers outside business hours again.

Automation

Reduce repetitive admin work

Refund Automation

Automate refund handling using your company policies.

Booking Detection

Detect booking requests and capture customer details automatically.

Email Escalations

Send urgent issues to your team instantly.

Workflow Rules

Build custom AI rules for your business operations.

Dashboard

Control your AI from one place

Business Dashboard

Manage conversations, automations and AI behaviour.

Conversation History

Review AI chats and support conversations.

Analytics

Track conversations, leads and automation performance.

Custom AI Policies

Configure refund rules, escalation limits and AI behaviour.

Enterprise

Advanced business infrastructure

Custom Integrations

Connect SIMCOAI with external systems and APIs.

Voice AI Infrastructure

Advanced AI call systems and voice processing.

Dedicated AI Systems

Custom enterprise deployments and scaling.

Priority Infrastructure

Higher limits, advanced support and custom contracts.

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Ready to automate your business?

Join businesses using SIMCOAI to reduce missed leads, automate support and improve customer response times.