AI receptionists for modern businesses

Never miss another customer.

SIMCOAI answers calls, replies to chats, captures bookings, handles refund requests, tracks orders and escalates urgent issues from one secure business dashboard.

Start free trial View pricing Setup guide

24/7AI front desk

7 daysFree trial

OneDashboard

Customer support operator wearing headphones at a business desk — AI handled, human controlled

Business communication, powered by AI

One platform for the work customers create.

SIMCOAI combines the features businesses normally stitch together across phones, chat tools, booking forms, support inboxes and spreadsheets.

AI Chat

Answer questions using your own business profile, policies, knowledge base and AI memory.

AI Phone

Use Twilio-powered call handling, greetings, transfers, logs and realtime voice add-ons.

Bookings

Capture appointment requests, required details, opening hours, rules and follow-up notes.

Operations

Manage orders, refunds, escalations, analytics, add-ons, billing and team access.

Customer work, captured clearly

Calls, support and analytics in one operating rhythm.

SIMCOAI gives small teams a more professional front desk without hiding the human handoff points that still matter.

Business professional using a desk phone — **Phone enquiries**Capture caller intent, transfer when needed and keep a searchable history.

Analytics dashboard on a laptop screen — **Operational analytics**Track conversations, bookings, refunds, orders and customer demand.

Businesswoman using a laptop with headphones — **Everyday support**Use approved knowledge and escalation rules to keep answers consistent.

How SIMCOAI works

Upload your business once. Let the AI operate from that truth.

SIMCOAI should never answer from generic guesses. The AI uses your profile, knowledge, policies, services, order rules, booking rules, escalation rules and phone settings.

Business-controlled answers, tone and boundaries.
Fallback behaviour when realtime voice or third-party services are unavailable.
Secure backend handling for Stripe, Twilio, OpenAI and Supabase secrets.

1Complete setup wizardBusiness info, services, policies and tone.

2Connect channelsChat, phone numbers, add-ons and integrations.

3Test the AIRun chat, phone and regression checks.

4Go liveReview logs and refine knowledge over time.

Built for real businesses

Dentists, salons, estate agents, restaurants, trades and local teams.

Any business that receives repeat customer questions, calls or booking requests can configure SIMCOAI without building its own support stack.

Reduce missed calls

Answer customers outside normal hours and capture next steps instead of losing enquiries.

Automate repetitive admin

Handle common questions, order lookups, refund requests and appointment details.

Keep humans in control

Escalate complaints, emergencies, legal issues and policy-sensitive requests to your team.

Launch faster

Start your AI front desk, then improve it with real customer data.

Create your account, choose a plan, complete the setup wizard and test SIMCOAI before customers use it.

Start free trial Explore features