Getting started
Create your account, add business information and run your first AI test.
Every SIMCOAI guide in one place.
Documentation, setup guides, policies and live service status for the SIMCOAI AI receptionist and front desk. Start with the setup guide if you are new.
Get started
Set up your AI front desk.
Work through these in order the first time you configure SIMCOAI.
Setup wizard
Use the guided setup assistant to configure services, hours and policies.
Dashboard tour
Every module explained: calls, workflows, analytics, billing and settings.
Product guides
How each part of SIMCOAI works.
Reference material for the phone, chat, workflow and billing features.
AI phone reception
Numbers, voices, greetings, transfers, call logs and live call monitoring.
AI chat
Website and message handling grounded in your business information.
Escalations
How sensitive requests reach a person instead of being answered by AI.
Integrations
Webhooks, workflow API messages and connecting SIMCOAI to your tools.
API reference
Authenticated endpoints, request and response examples.
Billing and plans
Plans, add-ons, usage limits and how Stripe checkout works.
Support
When something needs attention.
Troubleshooting, service status and how to reach us.
Troubleshooting
Common problems and how to resolve them yourself.
FAQ
Short answers to the questions we are asked most.
Service status
Live uptime, incidents and known issues.
Report a bug
Send us a reproducible problem with diagnostics attached.
Contact
Sales, onboarding help and general enquiries.
Security
How SIMCOAI protects account access and customer data.
Policies
Legal and operating policies.
The terms that govern how SIMCOAI may be used and how data is handled.