Flat monthly plan
A fixed fee per month with a usage allowance included — call minutes, messages or bookings up to a limit, then either overage charges or a hard stop.
What an AI receptionist actually costs in the UK.
Pricing across the market varies by how the provider charges, not just the headline number. Here's how to read it, and what SIMCOAI itself charges.
Three common pricing shapes
Know which one you're looking at.
The same-looking headline number can mean very different bills depending on which of these a provider actually uses.
Per-minute or per-call
You pay for what's used, which can be cheaper for a quiet month and considerably more expensive during a busy one. Ask for a worked example at your actual call volume.
Per-seat or per-agent
More common with human-staffed answering services than pure AI ones — you're billed per person covering your line rather than per call.
What to actually ask
Four questions that reveal the real cost.
What happens past my allowance?
Does it stop working, charge a per-minute overage, or quietly degrade the service? Get this in writing.
Does a phone number keep billing after I cancel?
Some providers leave a number renting until you notice and cancel it separately. Ask specifically whether cancellation releases it immediately.
Is set-up or onboarding a separate fee?
A low monthly headline can hide a one-off implementation charge. Ask for the total first-month cost, not just the recurring one.
What's included at each tier?
Booking, refunds, escalation rules and analytics aren't always in every plan. Check the feature list against the price, not just the price on its own.
SIMCOAI's own pricing
Published, not quoted on a call.
Starter — £29/month
Built for AI chat, customer records and dashboard workflows.
Growth — £99/month
Includes a business phone number and AI call answering.
Pro — £299/month
Higher call volume, full API access, department routing and more number capacity.
Enterprise is by agreement. 6-month and annual billing options are shown on the pricing page, along with what's included at each tier and current add-on prices.
Common questions
What people ask about cost.
How much does SIMCOAI cost?
Starter is £29/month, Growth £99/month and Pro £299/month, each with server-enforced usage limits. Enterprise is by agreement.
Are there hidden costs generally?
Check for per-minute overage charges past your allowance, and whether a number keeps billing after cancellation.
Is a free AI receptionist worth using?
Usually only for testing — free tiers tend to cap minutes or messages too low to run a real front desk on.