Hermes and Athena now use the same business conversation and request handling as current calling, including caller recognition and verification rules. Brief noises are filtered before interrupting replies. Experimental labels and the calling guide now explain the remaining reliability limits and how to switch back. Appointment changes, cancellations and refund requests still follow your business approval rules.
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Other improvements.
Every update we publish, filterable by what kind of change it was.
A fuller dashboard guide that stays with you
1 October 2026
More natural receptionist conversations
1 October 2026
Spoken appointment times respect your correction
1 October 2026
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