SIMCOAI Vis 1.1 is our new high-end model for detailed policy questions, complex refunds, setup advice and multi-step work. It upgrades the premium model in AI Models, so existing Vis selections now use version 1.1. Each answer continues to use two premium usage units, within your plan allowance and spending controls.
What changed
SIMCOAI Vis 1.1 updates the premium assistant for work that needs more than a quick factual reply. Its focus is detailed policy questions, complex refund enquiries, setup advice and tasks that involve several connected decisions.
For example, a refund enquiry may need the assistant to consider the customer’s request alongside your policy and decide whether the matter needs your team. Vis is intended for that more involved work; it does not replace your policies or your team’s approval.
Before and after
Before this update: The premium choice was the previous version of SIMCOAI Vis. Customers already using Vis had selected the premium configuration rather than a separate version-1.1 option.
With this update: Existing Vis selections use version 1.1. The upgrade retains the two-premium-unit charge per answer, with access still governed by your plan allowance and spending controls.
What it means for you
Open AI Models to review your preferred model and routing choice. Automatic routing can reserve premium use for more complex work; choosing a fixed premium model can also affect calls, where a more deliberate answer may take longer.
Compare answers to the same policy questions using your own business information. A more capable assistant still needs accurate knowledge and clear instructions, and this release does not claim a measured percentage improvement in speed or accuracy.