Your phone receptionist recognises spoken dates such as “the twentieth of this month” and updates the date being checked when you change your mind. If you ask for another date without naming one, it asks which day suits you instead of repeating the old times. Requests beyond the available booking window receive an explanation.
Vehicle corrections keep the replacement details, with a confirmation question before moving on. Spoken registration letters and digits are read back as a registration, while registration-like answers are not accepted as a vehicle make and model. Changing the agreed date requires a fresh review of the booking details.
Checks cover varied dates, calendar boundaries, corrections and an isolated booking replay. The existing booking checks and verification requirements remain in place.