Fixed: clearer phone booking spelling and follow-up questions

Your receptionist keeps the letters and numbers already supplied when you spell a postcode or registration in parts. Restarting postcode spelling does not duplicate the letters. Spoken postcodes are read back for confirmation before the receptionist moves on.

Short answers such as “half past ten on Monday” receive a time acknowledgement. An unfinished “half past” answer gets a question about the missing hour. Names and addresses receive an immediate acknowledgement, unclear parking answers get a simpler follow-up, and a booking review does not repeat the full list when you acknowledge it without confirming. After you confirm the details, the receptionist moves clearly to email verification.

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