Bookings now show the details your customer gave while booking, such as their address, postcode, vehicle, registration, condition and any special request. They appear under the service in your bookings list, in full when you open a booking, and in the booking notes.
The details are on the booking
When a customer books by phone, the AI collects the details your business asks for. Until now those answers were saved but hard to find. Your bookings list now shows a short summary under the service, so you can see the vehicle, registration and address at a glance.
Open a booking to see every answer in full, including any extra questions you have set up and any special request the customer made.
Clearer notes, and fewer mix-ups
New bookings also carry the customer's details in their notes, so they travel with the booking wherever notes are shown.
We also improved how car makes are understood on calls, so a Ford Fiesta is no longer recorded as a "Four Fiesta" when the line is unclear.