Staff are on-site with clients
Nobody's spare to take a call while a job's in progress.
Your cleaners are on-site, not by a phone.
Cleaning staff are almost always at a client's property when the phone rings back at the office. SIMCOAI answers every call, books recurring and one-off cleans against your real staff availability, and keeps a proper record of who's booked in and when.
The problem
Staff are with clients, not at a desk.
The people who could answer the phone are exactly the people who are out doing the job.
Recurring bookings need consistency
A weekly clean needs the same slot, the same cleaner where possible, and no double-booking.
One-off enquiries still need proper details
Property size, access and what's included all affect whether a job can actually be scheduled.
What SIMCOAI does
Built from your real rota, your real staff availability.
Nothing here is generic — it only offers what your dashboard says is true.
Recurring and one-off bookings from real availability
Both booking types are offered from your actual staff and rota availability, not guessed at.
Consistent recurring slots
A weekly or fortnightly clean is booked against the pattern you've set up, so it doesn't drift or double-book.
The caller confirms before it's booked
A booking is read back and confirmed before it's added to your diary.
Returning customers are recognised
A number that's called before is matched to a customer record, so their regular arrangement is already on file.
Every call is on record
What was booked or changed is logged, not relayed from memory.
Never a price or a staffing promise
SIMCOAI does not quote a price or promise a specific cleaner unless that's exactly what your dashboard is configured to offer — anything beyond that goes to your team.
Common questions
What cleaning companies ask before setting this up.
Can it keep a recurring weekly clean consistent?
Yes — it books against the pattern and staff availability you've set up in your dashboard.
Will it quote a price for a one-off clean?
Not unless you've configured fixed pricing for that service. Otherwise it captures the details and your team follows up.
Does it recognise a regular customer?
Yes. Returning numbers are matched to one customer record, including their regular arrangement.
Can it handle both domestic and commercial bookings?
Yes, as separate services with their own availability, exactly as you've set them up.
More
The features behind this.
Bookings
Appointments offered and taken from your real timetable, with double-booking prevented.
Customer records
One record per customer, and returning callers recognised before they speak.
Escalations
Safety, complaints and payment topics handed to a person, never automated.
Ready to try it
Hear it before you set anything up.
The voice demo runs live in your browser, no signup needed — try a call shaped like the ones you actually get.