You're already under a car
A job on the ramp takes priority, and a ringing phone either gets ignored or interrupts the work you're actually being paid for.
Bookings taken while your hands are still on the car.
You can't stop mid-job to answer the phone, and a caller who gets no answer usually just rings the next garage. SIMCOAI books MOTs, services and repairs straight from your real bay availability — the jobs you take, how long each one runs, and how many bays you've got free — while you keep working.
The problem
The bay is full, but the phone still rings.
MOT and service calls pile up
Bookings, "have you got anything this week" calls and collection queries all land at the busiest points of the day.
Several bays, one diary
Whoever's free to answer needs to know exactly what's booked across every bay and technician, at once.
What SIMCOAI does
Reads your real bay availability, not a guess at it.
Job types and durations you set
An MOT, a full service, a repair slot — each with its own length and any buffer you want between bookings — so offered times actually fit.
Capacity across bays and technicians
If you run several bays at once, set how many vehicles you can genuinely take in a slot. SIMCOAI counts what's booked and stops there.
The caller confirms the time
The day and time are read back and confirmed by the caller before the booking is created, so a mis-heard slot is caught on the call.
Returning customers recognised
A number that's called before is matched to one customer record, so their vehicle and history is already there.
Closures respected
Block out a day off or a holiday with a reason, and SIMCOAI says you're closed rather than offering a time it can't honour.
Nothing outside what you've allowed
SIMCOAI never quotes a price or diagnoses a fault. It books what you've told it exists, and hands the rest to your team.
Common questions
What garage owners ask.
Does it know how long an MOT or service takes?
Yes. You set each job type and its duration in the dashboard, plus any buffer between bookings, and it only offers times that genuinely fit.
Can it handle several bays working at once?
Yes. You set capacity per slot. If you can take several vehicles at once across different bays, SIMCOAI counts what's already booked and stops offering once it's full.
Will it quote a price or diagnose a fault?
No. It takes the details the caller can give — the vehicle, what's happened, the best number back — and either books it against a job type you've defined or hands it to your team.
Does it know a customer who's booked before?
Yes. A number that's called before is matched to one customer record, so their vehicle and history is already there rather than starting again.
More
The features behind this.
Bookings
Appointments offered and taken from your real bay availability, with double-booking prevented.
Customer records
One record per customer, and returning callers recognised before they speak.
Escalations
Complaints handed to a person, never answered by AI.
Ready to try it
Hear it before you set anything up.
The voice demo runs live in your browser, no signup needed — try a booking call shaped like the ones your garage gets.