Crews are on the road or on the job
Driving and loading don't leave a free hand for the phone.
A missed removals call is a booking that goes to whoever picks up next.
Most removals enquiries come while a crew is mid-job, driving, or loading a van — exactly when nobody can talk. SIMCOAI answers, takes the address, date and job size needed for a proper quote, and books against your real availability.
The problem
The phone rings hardest when hands are full.
A crew loading a van cannot reasonably stop to take a booking call.
Quotes need the right details
A useful quote request needs the addresses, access details, date and rough job size — not a half-remembered note.
Dates fill up fast
Popular moving dates need booking against real van and crew availability, not guessed at.
What SIMCOAI does
Built from your real availability, your real quote questions.
Nothing here is generic — it only offers what your dashboard says is true.
Captures quote-request details properly
Addresses, access notes, date and job size are taken accurately, so your team has what they need to quote without a callback.
Bookings taken from real availability
Confirmed jobs are booked against your actual van and crew availability, not guessed at.
The caller confirms before it's booked
A booking is read back and confirmed before it lands in your diary.
Returning customers are recognised
A number that's called before is matched to a customer record.
Every call is on record
What was asked and booked is logged, not relayed from memory.
Never a price on the phone
SIMCOAI does not quote a price for a move — it captures the details your team needs and hands the quote itself to a person.
Common questions
What removals companies ask before setting this up.
Will it try to quote a price for a move?
No. It captures the details needed for a proper quote — addresses, access, date, job size — and your team handles the price.
Can it book against real van and crew availability?
Yes, from whatever you've set up in your dashboard.
Does it recognise a returning customer?
Yes. Returning numbers are matched to one customer record.
What details does it actually capture?
Whatever your dashboard is set up to ask for — typically addresses, access notes, preferred date and rough job size.
More
The features behind this.
Bookings
Appointments offered and taken from your real timetable, with double-booking prevented.
Customer records
One record per customer, and returning callers recognised before they speak.
Escalations
Safety, complaints and payment topics handed to a person, never automated.
Ready to try it
Hear it before you set anything up.
The voice demo runs live in your browser, no signup needed — try a call shaped like the ones you actually get.