Customer import reports now explain skipped rows with clear messages. Contact conflicts remain actionable, while unexpected failures ask you to try again later without showing internal technical details. Imports also reuse your custom-field settings throughout each file, reducing repeated lookups while keeping field validation and existing customer details intact. Re-importing equivalent custom-field values now keeps rows unchanged, and rejected choices or invalid statuses no longer count as updates. Imports also spend less time preparing updates for your connected integrations, reducing the wait for the final report while preserving existing notification handling.
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Other bug fixes.
Every update we publish, filterable by what kind of change it was.
Fixed: receptionist stops when you withdraw a request
1 October 2026
Fixed: receptionist follow-up memory and answer streaming
1 October 2026
Fixed: calls interrupted during service updates
1 October 2026
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