Our billing policy now sets out how prepaid credit works: it is drawn down by usage, it stops at zero rather than building a bill you have not seen, and automatic top-up stays off until you turn it on and is capped by a monthly ceiling you choose. Our telecoms policy has also been corrected — the AI and recording notice at the start of a call is set by us and applied to every call, so it is no longer described as wording you are responsible for choosing. Your own greeting is still yours.
More like this
Other policy and transparency.
Every update we publish, filterable by what kind of change it was.
Try SIMCOAI
See it working on your own phone line.
Start a 7-day trial and configure your AI front desk in the dashboard.