Choosing “the cheapest one” now selects the lowest-priced bookable package when there is a clear choice. Your receptionist keeps that selection while you choose an appointment day, instead of asking for the package again.
Explaining that you have a wedding or another event on a later day keeps the appointment day you requested. Saying “first available slot” now selects the earliest time offered, subject to a fresh availability check. Unclear speech keeps previously collected booking details.