Call Studio has always let you test your receptionist before pointing your phone line at it. Until today you did that by typing, which skips the part of a real call most likely to go wrong: whether it actually hears you. You can now press a button, speak, and have it answer — using the same speech recognition that runs on your live phone line.
It shows you what it heard. A misheard word is the commonest fault on any phone call and the caller never finds out; here it is written on screen next to your own turn, so if your service names or your business name are being misheard you can see it and fix it before a customer rings.
The panel now behaves like a call rather than a chat box. It tells you whether it is connecting, speaking, listening or thinking, counts the call length, and lets you replay any answer. You can still type instead — the receptionist answers the same way either way.
What it does is written in plain English now too. When a call logs a booking it says so; when it still needs a detail before it can, it says that. It used to show an internal status label and repeat the sentence the receptionist had just said, which looked like a fault.
One honest note: the spoken replies in this browser test are currently played back with your own browser’s voice rather than the SIMCOAI voice, while we sort out capacity with our speech supplier. Your real callers are unaffected — phone calls use a separate route and still use the SIMCOAI voice throughout. The panel says which one you are hearing rather than leaving you to guess.