Your receptionist now sends an offered typing link when you agree, waits while you complete the form, and lets you return to saying your details if the text has not arrived. An unsuccessful send no longer leaves you waiting for a link.
Spoken email confirmation keeps the address that was read back. Required booking questions about contact details, vehicles, service locations and access are checked before confirmation, with a summary for you to confirm. Demo diaries are explained as separate from existing website bookings.
We also fixed repeated ampersand encoding when editing business descriptions. These improvements were checked with offline call scenarios and isolated booking tests; audible call quality remains under monitoring.