Call Studio's test button used to record what you said, send it off, then play back one reply at a time — closer to a chat box than a phone call. It now places a genuine, two-way call straight from your browser to your actual receptionist, using your real greeting, voice, opening hours and booking diary. You can talk over it and it can talk over you, exactly like a real caller would experience. A simple "who's talking" display shows you and your receptionist as the call happens. Because it's a real call, it uses the same call minutes and voice allowance a genuine customer call would.
More like this
Other new features.
Every update we publish, filterable by what kind of change it was.
You can now add named staff to your booking timetable
14 September 2026
You can now choose which SIMCOAI voice model answers your calls
14 September 2026
The guided tour now points at the actual thing it is talking about
11 September 2026
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