Add staff members with their own hours — including part-time — free on your plan. Callers can ask for someone specific by name on services you allow it for, the AI only offers times that person is actually free for, and your calendar can switch between "all staff" and one person at a time. A solo business sees nothing different unless staff are added.
What changed
Named staff bring individual working hours into the booking timetable. A team can include full-time and part-time members instead of treating the business as one undifferentiated pool of availability.
A caller can request a particular person on services where you permit that choice. The receptionist then considers the requested person’s availability rather than offering a time based only on the business’s overall opening hours.
Before and after
Before this update: The booking setup did not offer this named-staff timetable with each person’s own hours and caller requests for a particular team member.
With this update: You can add named staff, set their hours and view the calendar for all staff or one person. Adding staff is included without a separate charge on your plan.
What it means for you
Add the people who can deliver the service, enter their actual hours and decide which services allow a caller to request someone by name. Review the diary from both the whole-team and individual views.
A person being listed does not make them available outside their recorded hours. Solo businesses can leave the setup as it is; the feature becomes relevant when staff are added.