Connecting Zapier is now a sign-in, not an API key to copy and paste

The dedicated SIMCOAI Zapier app previously asked you to create an API key in your dashboard and paste it into Zapier by hand. It now uses the same "Connect an Account" flow you already know from connecting Google or Slack to other apps: press Connect, sign in to SIMCOAI if you aren't already, and approve a plain-English list of what Zapier may access — orders, refunds, bookings, escalations and customers. There is nothing to copy, nothing to lose the only time it's shown, and you can disconnect it any time from Account → API Keys.

What changed

The dedicated Zapier app now connects through an account approval flow. You sign in to SIMCOAI and review the permissions requested for the connection, using the same broad pattern as other connected apps.

This removes the manual handoff of a newly created key. The permission screen names the records involved, including orders, refunds, bookings, escalations and customers, so you can review the connection before approving it.

Before and after

Before this update: You had to create an API key in the dashboard and paste it into Zapier, including handling a value shown only when it was created.

With this update: Connect an Account opens the sign-in and approval flow. You can complete the connection without copying a key by hand.

What it means for you

Choose Connect in the dedicated SIMCOAI Zapier app, sign in if required and read the access request before approving. Then check that the Zap’s trigger or action is using the intended connected account.

The approval connects an integration; it does not run every possible workflow automatically. You can disconnect from Account → API Keys when you no longer want the connection to have access.

If you'd rather scope access more narrowly than the dedicated app's connection grants, creating your own API key and using Zapier's built-in Webhooks app is still there as an option. See how both methods work

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