Customising the dashboard

Change how the dashboard looks and which modules you see, and keep those choices across your devices.

Options

What you can change

SettingEffect
ThemeThe overall colour treatment of the dashboard
Theme packsAdditional themes, where the add-on is active on your account
Layout densityHow much breathing room modules are given
Visible modulesHide areas your role never uses so the navigation stays short
MotionReduce decorative animation, which also helps on lower-powered machines
Email design

Design emails your customers receive

Open Email Branding in the full dashboard and choose Custom. Start with a Welcome, Update or Reminder layout, or add headings, text, buttons, images, dividers and spacing one block at a time. Drag a block by its handle or use the move buttons; duplicate a block to reuse its layout. Switch the live preview between desktop and mobile widths as you edit.

Use Edit HTML directly for markup that the visual editor cannot represent. Switching back keeps unfamiliar markup as a custom HTML block. Save branding, then open Preview a sample email to inspect a real message. Verification codes and secure links are supplied by SIMCOAI when the email is sent; the Powered by SIMCOAI line is fixed.
Sync

Preferences follow your account

Choices are stored against your account rather than the browser, so the dashboard looks the same on your laptop and your office machine.

If a change does not appear on another device, refresh that device - preferences load when the dashboard starts.
Teams

Personal, not shared

Customisation is per user. Changing your theme does not change a colleague’s, and hiding a module for yourself does not remove anyone else’s access to it.

Careful. Hiding a module is a display preference, not a permission. If someone should not have access to an area, control that through their account permissions rather than by hiding it.
Speed

If the dashboard feels slow

  • Reduce motion - the largest single win on older hardware
  • Hide modules you never open
  • Close long-lived dashboard tabs; several open at once each hold live data
  • See billing problems if a plan change has not taken effect