When you ask what a booking detail means or why it is needed, the receptionist is now guided to explain it and give you room to respond, rather than immediately asking for the same detail again.
Your unfinished booking details are kept while you ask questions. You can continue when ready or leave the request.
Space to ask about a requirement
The receptionist has clearer guidance to answer questions about what a booking detail means or why it is required. The explanation should not immediately repeat the collection question.
A side question keeps the unfinished details available. Supplying the next detail resumes collection, while withdrawing the request clears the unfinished intake.
Conversation checks
Synthetic conversations checked explanations, resumed collection and withdrawal together. These checks cover the tested sequences; they are not a guarantee that every conversation will be perfect.